Hybrid Client Support & Compliance Specialist

Katie Bard; Tyseley; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Hybrid work model

City centre location

Job summary

Katie Bard is seeking a proactive Client Support Assistant for a Birmingham City Centre role. The position is full-time, permanent, and hybrid (2 days in office) with a salary of £26-29k per year.

You will handle client queries, support compliance tasks, and onboard suppliers while coordinating invoices and building strong client relationships. Ideal candidates are graduates with excellent communication skills and proven admin and invoicing experience.

Qualifications

• Graduate calibre with strong communication and problem-solving skills.
• Experience with invoicing and administrative tasks in a professional services environment.

Responsibilities

• Respond to client queries via multiple channels and manage issue resolution.
• Onboard suppliers and process invoices in collaboration with clients.
• Build product knowledge of services and keep stakeholders informed on progress.
• Provide specialist support for compliance and rebates where needed.
• Identify process improvements and maintain high data quality.

Skills

Communication skills

Problem solving

Invoicing experience

Administration

Education

Bachelor's degree or equivalent

Job description

Katie Bard is seeking a proactive Client Support Assistant for a Birmingham City Centre role. The position is full-time, permanent, and hybrid (2 days in office) with a salary of £26-29k per year.

You will handle client queries, support compliance tasks, and onboard suppliers while coordinating invoices and building strong client relationships. Ideal candidates are graduates with excellent communication skills and proven admin and invoicing experience.