Hybrid Client Success Analyst — London Growth & Training

Intap; Greater London; On-site; GBP 36,000 - 54,000; Full time

Job summary

Intapp in London, UK is hiring a Client Success Analyst to handle client inquiries and provide high level technical support to the Intapp user community. This full-time position offers a strong career growth opportunity within a collaborative team environment.

The analyst will learn Intapp DealCloud products, deliver best practices, assist with training, platform configuration, workflows, and ensure exceptional solution quality for our clients.

Qualifications

• Client success or technical support experience required.
• Proficient in Windows OS and Microsoft Office.
• Bachelor's degree in business, computer science, or related fields.
• Strong written and verbal communication.
• Excellent troubleshooting and problem-solving abilities.
• Self-motivated with a strong work ethic.
• Good organizational skills and planning.

Responsibilities

• Provide consultative support and best practices to clients.
• Educate clients on training, platform configuration, workflows and processes.
• Ensure high-quality solutions and timely resolution of issues.

Skills

Client success experience

Communication skills

Self-motivation

Team collaboration

Problem solving

Education

Undergraduate degree in Business or CS

Tools

Zendesk

SQL

Job description

Intapp in London, UK is hiring a Client Success Analyst to handle client inquiries and provide high level technical support to the Intapp user community. This full-time position offers a strong career growth opportunity within a collaborative team environment.

The analyst will learn Intapp DealCloud products, deliver best practices, assist with training, platform configuration, workflows, and ensure exceptional solution quality for our clients.