Hybrid Call Centre Sales Advisor — Earn Incentives

Sky; Wales; Hybrid; GBP 26,000; Full time

Job summary

A leading telecommunications company is seeking a Contact Centre Sales Advisor to join their Cardiff team. In this role, you will handle inbound calls, assist customers considering cancellation, and provide them with tailored solutions. The position offers an annual salary of £25,120 with additional incentives, alongside a hybrid work model following a comprehensive training program. This is an excellent opportunity to develop your skills in a supportive environment, where you'll actively contribute to customer satisfaction.

Benefits

Free Sky TV

Discounted broadband and mobile

Private healthcare

Subsidised gym membership

Life Assurance

Annual Sharesave scheme

Qualifications

• Strong enthusiasm for sales and achieving targets.
• Exceptional communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound calls from existing customers regarding cancellations.
• Provide tailored solutions based on customer needs.
• Work according to varied shift patterns in a target-driven role.

Skills

Results-oriented

Building rapport

Identifying customer needs

Creative problem-solving

Eager to learn

Job description

A leading telecommunications company is seeking a Contact Centre Sales Advisor to join their Cardiff team. In this role, you will handle inbound calls, assist customers considering cancellation, and provide them with tailored solutions. The position offers an annual salary of £25,120 with additional incentives, alongside a hybrid work model following a comprehensive training program. This is an excellent opportunity to develop your skills in a supportive environment, where you'll actively contribute to customer satisfaction.