Hybrid Business Analyst — Drive IT & Process Improvements

SUPERDRUG; Croydon; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company is looking for an IT Business Analyst to join their Head Office in Croydon. This role involves improving technical systems and business processes, engaging with stakeholders to gather requirements, and documenting workflows. The company offers a competitive salary, hybrid working arrangements, generous holiday benefits, and strong focus on employee development. Ideal for someone passionate about making a real impact in a collaborative environment.

Benefits

33 days holiday, rising to 38

30% discount on own brand products

Company pension matching

Money management app access

Unrivalled Learning and Development programmes

Qualifications

• Strong understanding of business processes and workflows.
• Experience in documenting and analyzing requirements.
• Ability to communicate effectively with stakeholders.

Responsibilities

• Work with IT and business to improve technical systems.
• Document business processes and workflows.
• Conduct interviews with key stakeholders to gather requirements.
• Analyze change requests and their impacts.

Skills

Business analysis

Stakeholder engagement

Requirements gathering

Documentation

Testing support

Job description

A leading retail company is looking for an IT Business Analyst to join their Head Office in Croydon. This role involves improving technical systems and business processes, engaging with stakeholders to gather requirements, and documenting workflows. The company offers a competitive salary, hybrid working arrangements, generous holiday benefits, and strong focus on employee development. Ideal for someone passionate about making a real impact in a collaborative environment.