Hybrid Bids & Client Services Specialist

Christie's; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Birthday leave

Discretionary Bonus

Private Health Insurance

Dental Insurance

Life Insurance

Cycle to Work

Retirement plan matching

Job summary

Christie’s in London is seeking a Bids & Client Service Coordinator to deliver exceptional client experiences across bids and client services in a hybrid environment. You will handle queries via email, phone, live chat and in person while following service standards.

You’ll master Christie’s LIVE Bid Management, COS, and related tools, support auction processes, and assist with both internal and external clients across bidding channels.

Qualifications

• Excellent client service and communication skills across channels.
• Ability to prioritise tasks and work to tight deadlines.
• Strong attention to detail in handling client data.
• Experience with multi-tasking in a fast-paced environment.
• Proficient IT skills and familiarity with Christie’s systems.

Responsibilities

• Communicate with internal and external clients via phone, email, live chat and in person.
• Monitor inboxes and respond in a timely manner per standards.
• Perform bids tasks including auction clerking and online sale management.
• Support client service activities such as registrations, payments and collections.
• Master Christie’s LIVE Bid Management and related tools.

Skills

Client service

Multi-channel communication

Prioritisation under pressure

Attention to detail

Team player

Excellent communication

IT proficiency

Problem solving

Tools

Microsoft Office

Live Bid Management

COS / JDE knowledge

Job description

Christie’s in London is seeking a Bids & Client Service Coordinator to deliver exceptional client experiences across bids and client services in a hybrid environment. You will handle queries via email, phone, live chat and in person while following service standards.

You’ll master Christie’s LIVE Bid Management, COS, and related tools, support auction processes, and assist with both internal and external clients across bidding channels.