Bids & Client Services Specialist

Cultural Signal; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Birthday leave

Discretionary Bonus

Private Health Insurance

Pension scheme with employer match

Cycle to Work scheme

Job summary

Christie’s in London is seeking a Bids & Client Service Coordinator for a hybrid, full-time role within the Service Operations team. You will manage bids across channels, answer client queries, and support live bidding, online sale management and front-of-house tasks.

Strong communication, organisation and client-service focus are essential. You will master Christie’s systems (LIVE Bid Management, Dotcom Admin, JDE and COS), assist with staff training, and provide flexible support including

Qualifications

• Excellent ability to multi-task and prioritise, demonstrating excellent organisational skills.
• Strong communication across all channels of communication.
• Excellent focus on client service and standard of care.
• Experience with Microsoft packages and other specialised systems.
• Comfort handling multiple bids and client service tasks in a fast-paced environment.

Responsibilities

• Communicate with internal and external clients by phone, email, live chat and in-person in line with Christie’s Client Service Standards.
• Monitor inboxes across Bids & CS task areas, and respond promptly.
• Perform Bids tasks including inbox management, Auctioneers Books, Telephone Bid allocation and clerking, Christie’s LIVE activities, online sale management, sale closing procedures, and reporting.
• Perform Client Service tasks including Phones, Auction Estimates, Front of House, Online UK, Live Chat, and CS Desk responsibilities.
• Master Christie’s systems such as LIVE Bid Management, Dotcom Admin, JDE and COS; handle queries via phone.
• Support training of Supervisors/Seniors and casual staff; provide telephone bidding and LIVE clerking support as needed.
• Provide offsite sale support to global Service Operations teams; flexible to evenings and weekends.

Skills

Multitasking

Prioritisation

Attention to detail

Communication skills

Client service

Microsoft Office

Tools

Microsoft Office

Job description

Christie’s in London is seeking a Bids & Client Service Coordinator for a hybrid, full-time role within the Service Operations team. You will manage bids across channels, answer client queries, and support live bidding, online sale management and front-of-house tasks.

Strong communication, organisation and client-service focus are essential. You will master Christie’s systems (LIVE Bid Management, Dotcom Admin, JDE and COS), assist with staff training, and provide flexible support including