Hybrid Bids & Client Services Specialist

Christie´s; Greater London; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Annual leave 25 days

Birthday leave

Discretionary bonus

Private health insurance

Dental insurance

Cycle to work

Retirement plan

Employee assistance

Job summary

Christie’s is seeking a Bids & Client Service Coordinator to deliver exceptional client experiences across bidding channels and client services. This hybrid role involves managing bids, auction clerking, and client inquiries via phone, email, live chat, and in person.

You will build strong stakeholder relationships, follow AML and credit procedures, and support with training of staff. A strong focus on client service and IT proficiency is essential, with a mix of onsite and remote work expected.

Qualifications

• Enthusiastic, flexible team player.
• Ability to remain calm under pressure.
• Excellent ability to multi-task and prioritise with strong communication.
• Proven time management and problem solving abilities.

Responsibilities

• Communicate with internal and external clients via phone, email, Live Chat and in person.
• Monitor inboxes and respond to bids and CS tasks promptly.
• Perform bids tasks including inbox management, auction clerking, and online sale management.
• Support client service tasks including registrations, payments, and collections.
• Master Christie’s systems: LIVE Bid Management, Dotcom Admin, JDE and COS.
• Provide telephone bidding and offsite sale support as needed.

Skills

Communication skills

Multitasking

Attention to detail

Organizational skills

Client service

Microsoft Office

IT proficiency

Professional appearance

Job description

Christie’s is seeking a Bids & Client Service Coordinator to deliver exceptional client experiences across bidding channels and client services. This hybrid role involves managing bids, auction clerking, and client inquiries via phone, email, live chat, and in person.

You will build strong stakeholder relationships, follow AML and credit procedures, and support with training of staff. A strong focus on client service and IT proficiency is essential, with a mix of onsite and remote work expected.