Hub Operator (Part-time 21.75 hours)

Tesco UK; Daventry; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking Hub Operators to work in their security hub in Daventry. The role involves reviewing CCTV and data to identify suspicious activity, collaborating with various teams, and ensuring data security. Candidates should have experience in a retail or security environment and possess strong communication and organization skills. Flexible working options are available.

Qualifications

• Experience of a retail / stores or security environment.
• Experience of data manipulation or CCTV review is desirable but not crucial.
• Strong organisation and time management abilities.
• Excellent communication skills.
• Attention to detail.
• Proficient use of MS Office.

Responsibilities

• Collaborate with dedicated and cross-functional teams.
• Communicate objectives, results, and actions effectively.
• Plan your own time and interpret data effectively.
• Develop realistic and well-thought-out plans.
• Interact with external suppliers to deliver process changes.
• Identify risks in stores and craft case files.
• Ensure data is processed confidentially and securely.

Skills

Strong organisation and time management abilities

Excellent Communication skills

Attention to detail

Experience in a retail / stores or security environment

Proficient use of MS Office

Job description

Overview

We are currently recruiting Hub Operators to join the team and work within our security Hub in Daventry which supports our stores and helps us to ensure that we remain safe at all times. You will work within one of the following teams: Security Operations Centre, Crime, Continuous Improvement, Triage, North, Central or South. You will be a part of a hardworking team who review CCTV and data to identify suspicious activity for a number of stores and collate findings into comprehensive case files.

Responsibilities

• Collaborate with dedicated teams as well as cross-functional teams where applicable; co-operating with external partners and being the recognised, trusted expert of the process
• Communicate objectives, results and actions in the most effective, informative and simple way for the target audience
• Plan your own time and interpreting data effectively
• Demonstrate strong planning skills and develop realistic, well thought-out plans and delivering against those plans
• Effectively interacting with external suppliers to deliver process changes and training.
• Identify risks in stores and craft comprehensive case files for anything found
• Understand the key risks in stores from available reports
• Request additional data for evidence on certain types of cases
• Speak to stores and Group Shrinkage & Security Managers to gain additional insight
• Ensure data is processed in a confidential and secure manner, always following Information Security policies
• Maintain confidentiality when taking care of sensitive data and case files

Qualifications

• Experience of a retail / stores or security environment
• Experience of data manipulation or CCTV review is desirable but not crucial
• Strong organisation and time management abilities
• Excellent Communication skills
• Attention to detail
• Proficient use of MS Office

About Tesco

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

Flexible working and accessibility

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We\'re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don\'t tick every box, don't let that hold you back from applying