HR Systems Apprentice: Hybrid Path to Digital Support Tech

Jet2.com and Jet2holidays; Leeds; Hybrid; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Hybrid working (2 days in office)

26 days holiday + Bank Holidays

Colleague discounts on Jet2.com andJet

Job summary

Jet2.com and Jet2holidays in Leeds are offering an HR Systems Apprentice role, progressing to a Level 3 Digital Support Technician over 13-15 months. You will provide system administration and coordination support to the HR Systems Team, helping maintain data accuracy and deliver timely reports.

This apprenticeship blends hands-on technical tasks with structured learning, including incident management, system testing, and user onboarding.

Qualifications

• Must have GCSE Maths & English (or equivalent) at grade A-C (9-4).
• Must have been a resident in the UK for 3 years.
• Must not hold an existing qualification at the same or higher level in a similar subject.
• Demonstrates strong organisational and time management skills.
• Ability to quickly learn new systems/technology.
• Proactive, can-do attitude and good interpersonal skills.
• Strong numeracy and attention to detail.

Responsibilities

• Support the HR Systems Team with administrative tasks including resolving system incident tickets.
• Assist with system testing and maintenance activities for updates.
• Run regular and ad-hoc reports for managers and senior leaders.
• Maintain data accuracy across HR and Recruitment Systems.
• Create new user accounts to support onboarding.
• Provide system-based HR queries support for colleagues.

Skills

Organisational skills

Time management

Quick learner (new systems)

Proactive attitude

Attention to detail

Numeracy

UK residency 3 years

Education

Level 3 Digital Support Technician apprenticeship

GCSE Maths & English (A-C)

Job description

Jet2.com and Jet2holidays in Leeds are offering an HR Systems Apprentice role, progressing to a Level 3 Digital Support Technician over 13-15 months. You will provide system administration and coordination support to the HR Systems Team, helping maintain data accuracy and deliver timely reports.

This apprenticeship blends hands-on technical tasks with structured learning, including incident management, system testing, and user onboarding.