HR Shared Services Leader – Transformation & Ops (9‑Month Contract)

The Compleat Food Group; Nottingham; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Employee volunteering (2 days)

Grocery Aid support

Wellbeing initiatives

Gym discounts

Online LMS training

Holiday discounts

Job summary

The Compleat Food Group is seeking an experienced HR Shared Services Manager to lead the HRSS function in Nottingham on a 9-month fixed-term contract. You will drive performance, transformation and strategic direction of HR Shared Services, ensuring a high-performing, customer-centric and data-driven service across the employee lifecycle.

This role requires strong governance, escalation leadership, and the ability to build capability within the team, while delivering improvements, implementing

Qualifications

• Proven experience leading HR Shared Services
• Strong governance and service-delivery discipline
• Experience in transformation and continuous improvement

Responsibilities

• Lead the HR Shared Services function day-to-day with clear priorities and SLAs.
• Drive operational excellence and scalable processes.
• Act as senior escalation point for complex HRSS queries.
• Coach and develop the HRSS team.
• Lead HR transformation projects and use analytics to guide decisions.

Skills

HR leadership

Governance

Stakeholder management

Data analytics

Change management

Tools

LMS platform

HRIS

Job description

The Compleat Food Group is seeking an experienced HR Shared Services Manager to lead the HRSS function in Nottingham on a 9-month fixed-term contract. You will drive performance, transformation and strategic direction of HR Shared Services, ensuring a high-performing, customer-centric and data-driven service across the employee lifecycle.

This role requires strong governance, escalation leadership, and the ability to build capability within the team, while delivering improvements, implementing