HR Shared Services Lead — End-to-End Admin & Transformation

gategroup; Staines-upon-Thames; On-site; GBP 42,000 - 56,000; Full time

Job summary

gategroup is looking for an HR Shared Services Team Leader to oversee a team of HR Administrators and manage end-to-end HR administration across the employee lifecycle. You will drive improvements, handle escalations, and act as deputy to the HRSS Manager when required.

The role includes supporting HR projects, system enhancements (Workday), and producing management reporting while ensuring GDPR and employment law compliance. Monday-to-Friday hours provide stable work patterns.

Qualifications

• Experience leading HR Shared Services or HR Operations.
• Strong HR admin background through the employee lifecycle.
• Discretion and attention to detail in handling sensitive information.

Responsibilities

• Oversee end-to-end HR administration across the employee lifecycle.
• Lead and develop a team of HR Administrators; deputy in HRSS Manager's absence.
• Support HR projects, system enhancements (Workday) and management reporting.
• Ensure compliance with employment legislation and GDPR; resolve inquiries promptly.

Skills

Team leadership

HR administration

UK employment law

Workday

Microsoft Office

Education

CIPD qualification

Job description

gategroup is looking for an HR Shared Services Team Leader to oversee a team of HR Administrators and manage end-to-end HR administration across the employee lifecycle. You will drive improvements, handle escalations, and act as deputy to the HRSS Manager when required.

The role includes supporting HR projects, system enhancements (Workday), and producing management reporting while ensuring GDPR and employment law compliance. Monday-to-Friday hours provide stable work patterns.