HR Service Delivery Lead - Reward & Process Improvement

Lloyds Banking Group; Calderdale; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounts on goods/services

28 days holiday + bank holidays

Job summary

Lloyds Banking Group in Halifax/Leeds seeks a candidate to help shape and deliver annual Reward processes. You will support ongoing delivery and improvement of Reward processes, using data to understand performance and identify opportunities to simplify colleague journeys and improve services.

You’ll work with feature teams to deliver enhancements, support governance, and coordinate updates for stakeholders as changes progress, while building knowledge of Reward processes and HR service delivery.

Qualifications

• Experience of HR processes or services applied to service delivery.
• Ability to analyse data and use it to inform decisions.
• Understanding of operational risks, controls and governance.
• Ability to evaluate information and propose improvements.
• Understanding of how people processes affect colleague experience.
• Ability to work across teams to deliver outcomes.

Responsibilities

• Analyse operational data to identify trends, issues and opportunities for improvement.
• Look at colleague journeys and identify ways to simplify processes and improve efficiency.
• Support shaping, delivery, testing and embedding of service enhancements and changes.
• Support governance, controls and risk activities, monitoring issues and actions.
• Coordinate activities and provide clear updates to collaborators and leaders as changes progress.
• Build knowledge of annual Reward processes and HR service delivery while sharing learnings.

Skills

HR Service Delivery

Data literacy

Risk & issue management

Critical thinking

Colleague experience

Collaboration

Job description

Lloyds Banking Group in Halifax/Leeds seeks a candidate to help shape and deliver annual Reward processes. You will support ongoing delivery and improvement of Reward processes, using data to understand performance and identify opportunities to simplify colleague journeys and improve services.

You’ll work with feature teams to deliver enhancements, support governance, and coordinate updates for stakeholders as changes progress, while building knowledge of Reward processes and HR service delivery.