HR Operations Manager

Maximum ManagementFrazer Jones USA; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent human resources agency in Greater London is seeking an HR Operations Manager to oversee HR processes and enhance employee experience. The ideal candidate will have 2-3 years of HR/People Operations experience, knowledge of employment law, and strong stakeholder management skills. This role offers a competitive salary, professional development opportunities, and a collaborative team culture.

Benefits

Professional development opportunities

Competitive salary

Flexible working options

Inclusive team culture

Qualifications

• Minimum 2-3 years of experience in HR/People Operations.
• Strong knowledge of employment law and compliance.
• Experience in reporting data using HRIS platforms.

Responsibilities

• Oversee and refine HR processes including onboarding, offboarding, and performance cycles.
• Act as a trusted partner for employees and managers.
• Champion projects that strengthen culture and wellbeing.
• Manage HR systems ensuring data accuracy and compliance.

Skills

HR/People Operations experience

Knowledge of employment law

Skilled in HRIS platforms

Excellent communication

Stakeholder management

Strategic and hands-on delivery

Dynamic professional services experience

Tools

SAP SuccessFactors

Job description

HR Operations Manager

Purpose of the Role

Lead initiatives that shape an exceptional employee experience throughout the entire journey – from joining to career growth and beyond.

What You’ll Do

• Oversee and refine HR processes including onboarding, offboarding, performance cycles, and engagement programs.
• Act as a trusted partner for employees and managers, ensuring clear guidance on policies, benefits, and best practices.
• Champion projects that strengthen culture, inclusion, and wellbeing.
• Manage HR systems (including SAP SuccessFactors), ensuring data accuracy and compliance.
• Produce insightful people analytics to support leadership decisions.
• Maintain compliance with employment legislation and GDPR across multiple regions.
• Collaborate with finance and legal on payroll, benefits, and audits.
• Support recruitment activities and career development frameworks.

What We’re Looking For

• Minimum 2-3 years of experience in HR/People Operations.
• Strong knowledge of employment law, compliance, and HR best practices.
• Skilled in HRIS platforms and data reporting.
• Excellent communication and stakeholder management skills.
• Ability to balance strategic priorities with hands‑on delivery.
• Experience in a dynamic, fast‑paced professional services environment.

What’s on Offer

• Freedom to design and improve processes.
• Professional development opportunities.
• Inclusive, collaborative team culture.
• Competitive salary, benefits, and flexible working options.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.