HR Operations Lead: Workday & Process Excellence

P2P; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading HR services provider in Greater London is looking for a Manager – HR Operations to oversee the HR Operations team. The ideal candidate will have significant experience with Workday and a strong focus on process improvement. Responsibilities include managing daily HR operations, supporting technical HR inquiries, and leading transformation initiatives to enhance HR efficiency. This role requires hands-on HR experience and strong leadership skills.

Qualifications

• Demonstrable experience acting in a people manager and player-coach role.
• Strong process, data, and systems orientation with excellent attention to detail.
• Flexible with the ability to manage and prioritize tasks effectively.

Responsibilities

• Provide day-to-day oversight and management of the London HR Operations Team.
• Serve as the Workday subject-matter expert providing technical support.
• Lead and deliver HR process improvement and transformation initiatives.

Skills

Leadership & Team Management

Strong customer service focus

Attention to detail

Problem-solving skills

Process improvement

Education

Degree or equivalent qualification in Human Resources

CIPD Level 5 qualification

Tools

Workday

ServiceNow

Excel

Power BI

Job description

A leading HR services provider in Greater London is looking for a Manager – HR Operations to oversee the HR Operations team. The ideal candidate will have significant experience with Workday and a strong focus on process improvement. Responsibilities include managing daily HR operations, supporting technical HR inquiries, and leading transformation initiatives to enhance HR efficiency. This role requires hands-on HR experience and strong leadership skills.