HR Advisory & Case Coordinator

Iceland Foods; Wales; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free parking onsite

Highly subsidised restaurant with Michelin Star Chef

Job summary

A leading retail company in the UK is seeking an HR Coordinator to join its team. The role emphasizes exceptional customer service skills, efficient call management, and accurate administration tasks. Candidates are expected to have advanced IT skills, attention to detail, and experience in customer service or HR administration. This position promises a supportive work environment with additional perks such as free onsite parking and a highly subsidized restaurant.

Qualifications

• Customer-oriented approach with strong interpersonal skills.
• Advanced IT skills, particularly in Word, Excel, and MS Outlook.
• Proven experience in an administrative role, preferably in HR.

Responsibilities

• Manage all calls into HR Advisory Services.
• Create cases in the case management system efficiently.
• Complete transactional administration tasks accurately.

Skills

Customer orientated approach

Interpersonal skills

Advanced IT skills

Attention to detail

Telephone manner

Administration skills

Experience in customer service

Experience in HR

Education

CIPD Level 3 or above

Tools

Microsoft Word

Excel

MS Outlook

Job description

A leading retail company in the UK is seeking an HR Coordinator to join its team. The role emphasizes exceptional customer service skills, efficient call management, and accurate administration tasks. Candidates are expected to have advanced IT skills, attention to detail, and experience in customer service or HR administration. This position promises a supportive work environment with additional perks such as free onsite parking and a highly subsidized restaurant.