HR Admin & Case Services Officer – Hybrid

Local Government South East; Canterbury; Hybrid; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Generous leave

Training opportunities

Employee discounts

Wellbeing support

Park & Ride access

Job summary

Canterbury City Council is seeking a Corporate Case Services Officer (Human Resources) for a full-time, 12-month fixed-term maternity cover contract in Canterbury, Kent. You will support the employee lifecycle, coordinate with payroll and external partners, and ensure efficient HR processes.

The role offers a busy, supportive team environment with hybrid working, training opportunities, and generous benefits, including leave and wellbeing support.

Qualifications

• Knowledge of data protection legislation and employment legislation relevant to HR administration
• Knowledge of HR administration processes and documentation
• Knowledge of HR data management within HRIS and external tools (eg MS Excel)
• Knowledge of employment policies and contractual documents

Responsibilities

• Support recruitment, onboarding, contracts, employment changes and other lifecycle activities.
• Manage HR enquiries by phone and email, providing accurate guidance on recruitment, pay, terms and conditions, policies, and procedures.
• Produce contracts, formal employment documents, and workforce information with high accuracy.
• Collaborate with managers, payroll, IT, Occupational Health and HR specialists to resolve queries and maintain efficient processes.
• Monitor and validate recruitment and employee information to ensure compliance with legislation and council requirements.
• Support learning and development offerings including in-person trainer meetings.
• Analyze HR data and generate reports and KPI information to support service performance.

Skills

Data protection

HR administration

Communication

Organisational skills

Tools

MS Excel

HRIS

Job description

Canterbury City Council is seeking a Corporate Case Services Officer (Human Resources) for a full-time, 12-month fixed-term maternity cover contract in Canterbury, Kent. You will support the employee lifecycle, coordinate with payroll and external partners, and ensure efficient HR processes.

The role offers a busy, supportive team environment with hybrid working, training opportunities, and generous benefits, including leave and wellbeing support.