HR Lifecycle & Case Services Specialist (Hybrid)

The JobsBoard; Canterbury; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Salary £33,622.29

Hybrid working

Generous annual leave

Training & development

Employee discounts & wellbeing

Park & Ride / transport schemes

Employee Assistance Programme

Job summary

Canterbury City Council is seeking a Corporate Case Services Officer (HR) to join our team in Canterbury. The role covers HR administration across the employee lifecycle, working with payroll, IT, Occupational Health and external partners to deliver an efficient, compliant service.

We offer a competitive salary, hybrid working, generous leave, training, and wellbeing benefits. The role is a full-time 12-month fixed-term maternity cover, with interviews scheduled for 29th and 30th October 2026.

Qualifications

• Knowledge of data protection legislation and of employment legislation as relevant to HR administration processes.
• Knowledge of HR administration processes and documentation.
• Knowledge of the management, processing and analysis of HR data within an HR Information System and outside of the system through third party software (eg MS Excel).
• Working knowledge of employment policies and contractual documents required by the employer.

Responsibilities

• Supporting recruitment, onboarding, contract administration, employment changes, and other employee lifecycle activities.
• Managing HR enquiries by phone and email, providing accurate advice and guidance on recruitment, pay, terms and conditions, policies, and procedures.
• Producing contracts, formal employment documentation, and workforce information with a high level of accuracy.
• Working closely with managers, payroll, IT, Occupational Health, and HR specialists to resolve queries and maintain efficient processes.
• Monitoring and validating recruitment and employee information to ensure compliance with legislative and council requirements.
• Supporting our learning and development offer including meeting trainers face to face in our offices
• Analysing HR data and producing reports and KPI information to support service performance and continuous improvement.

Skills

Data protection knowledge

HR administration processes

Excel data analysis

Policies & contractual documents

Tools

MS Excel

HRIS

Job description

Canterbury City Council is seeking a Corporate Case Services Officer (HR) to join our team in Canterbury. The role covers HR administration across the employee lifecycle, working with payroll, IT, Occupational Health and external partners to deliver an efficient, compliant service.

We offer a competitive salary, hybrid working, generous leave, training, and wellbeing benefits. The role is a full-time 12-month fixed-term maternity cover, with interviews scheduled for 29th and 30th October 2026.