Part-Time Information Governance Case Officer – Hybrid

The JobsBoard; Canterbury; Hybrid; GBP 28,000 - 34,000; Part time

Benefits offered by this job

Hybrid working

Generous annual leave

Local Government Pension Scheme

Learning and development opportunities

Employee discounts

Cycle to Work scheme

Employee Assistance Programme

Job summary

Canterbury City Council is hiring a Corporate Case Services Officer (Information Governance) on a part-time 30-hour week contract. The role covers FOI, EIR and data-protection duties across the council, ensuring statutory deadlines are met and information is handled appropriately.

You will support colleagues, handle information requests, apply redactions and assist Ombudsman investigations, with a strong emphasis on accuracy and timely responses.

Qualifications

• Detailed knowledge of Information Governance legislation, including UK GDPR, FOI and EIR.
• Ability to manage a varied caseload and meet statutory deadlines.
• Experience handling information requests and redactions with diligence.

Responsibilities

• Manage Freedom of Information, Environmental Information Regulation and Subject Access Requests from receipt through to response.
• Monitor case progress, coordinate information gathering and ensure statutory deadlines are met.
• Review information for disclosure and apply redactions using specialist software.
• Support Ombudsman investigations with documentation preparation and redaction.
• Maintain databases and performance information for accurate reporting and case management.
• Liaise with colleagues across the council to research and analyse information for enquiries.

Skills

Organisational skills

Attention to detail

Information governance

Time management

Stakeholder liaison

Job description

Canterbury City Council is hiring a Corporate Case Services Officer (Information Governance) on a part-time 30-hour week contract. The role covers FOI, EIR and data-protection duties across the council, ensuring statutory deadlines are met and information is handled appropriately.

You will support colleagues, handle information requests, apply redactions and assist Ombudsman investigations, with a strong emphasis on accuracy and timely responses.