Housing with Support Manager

Mtvh; Nottingham; Hybrid; GBP 27,000 - 29,000; Part time

Benefits offered by this job

28 days annual leave

Healthcare plan

Pension scheme

Maternity/paternity leave

Salary sacrifice

Life assurance

Volunteer days

Staff discounts

Job summary

Metropolitan Thames Valley Housing is seeking an on-site Housing with Support Manager for a Later Living scheme in Nottingham. The role covers a 36-hour week (Mon-Fri) at Rugby Road with on-call duties and additional remuneration. A full driving licence and car for work are required.

The post focuses on the safe, efficient running of the scheme and being the first point of contact for housing and support queries, presenting a professional image to customers and partners.

Qualifications

• Experience and awareness of wellbeing and housing needs of vulnerable older persons.
• Ability to take a positive approach to problem solving and be decisive in decisions.
• Good understanding of Housing Management responsibilities and tenancy rights and obligations.
• Knowledge of legislation relevant to this customer group.
• Good understanding of customer service.
• Awareness of adult safeguarding procedures and responsibilities.

Responsibilities

• Oversee the safe and effective running of the housing scheme on site.
• Act as single point of access for customers on housing and support queries.
• Represent the organisation professionally to customers, visitors and stakeholders.

Skills

Older persons wellbeing

Problem solving

Housing management

Legislation knowledge

Customer service

Adult safeguarding

Job description

Housing with Support Manager, Later Living

Salary:£27,102 -£28,528 Pro Rota

Part Time: 30, Part Time

Contract Type: Permanent

Location : Church Croft, Nottingham NG2 6BA

About Us

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.

This role

Metropolitan Thames Valley are currently looking for an enthusiastic Housing specialist to join as on-site Housing with Support Managers in the Midlands area. The role at Rugby Road is 36 hours per week 5 days Monday to Friday. This role has a requirement to take part on an on-call rota – there is extra renumeration payment for this if allocated. We ask that all applicants have a full driving licence and a car to use for work purposes.

As the Housing with Support Manager your main responsibilities will include the safe and effective running of your housing scheme. You will be the single point of access for customers regarding all housing and support related queries. You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders.

Our Later Living residents may require support to maintain a dignified level of independence. This location includes an office base within a community centre setting and includes plus several residences on site and near the main service hub.

What you’ll need to succeed

As you will be the on-site manager, experience is essential as you will be the go-to person. You will often be lone working and while there is a wider team to support you on a day-to-day basis you will be responsible for making the decision. To be considered for interview your CV must demonstrate: -

• 1) Experience and awareness of the wellbeing and housing needs of vulnerable older persons
• 2) The ability to take a positive approach to problem solving and be decisive in your own decisions
• 3) A good understanding of Housing Management responsibilities and tenancy agreements rightsand obligations
• 4) Knowledge and understanding of the relevant legislation relevant to this customer group
• 5) Demonstrate a good understanding of customer service
• 6) Good awareness of adult safeguarding procedures and responsibilities

What you’ll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cash plan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Interview date and location

TBC Waterfront House, Technology Drive, Beeston.