On-Site Housing with Support Manager – Later Living

Metropolitan Housing Trust; West Bridgford; Presencial; GBP 27.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

28 days annual leave + holidays + Bel

Healthcare cash plan

Matched pension 9%

Enhanced parental leave

Salary sacrifice schemes

Life assurance

Volunteer days

Discounts and cash back

Descripción de la vacante

Metropolitan Thames Valley Housing is seeking an enthusiastic Housing with Support Manager for an on-site role at Rugby Road Community Centre, West Bridgford. The position is 36 hours per week, part-time, with on-call duties and driving/transportation required for work purposes.

The role focuses on the safe running of the housing scheme, acting as the first point of contact for housing and support queries, and representing the organisation professionally to customers and partners.

Formación

• Experience and awareness of the wellbeing and housing needs of vulnerable older persons.
• Ability to take a positive approach to problem solving and be decisive in your own decisions.
• Good understanding of Housing Management responsibilities and tenancy agreements rights and obligations.
• Knowledge and understanding of the relevant legislation relevant to this customer group.
• Demonstrate a good understanding of customer service.
• Good awareness of adult safeguarding procedures and responsibilities.

Responsabilidades

• Ensure the safe and effective running of your housing scheme.
• Act as the single point of access for customers regarding housing and support queries.
• Represent the organisation professionally to customers, visitors, contractors and stakeholders.

Conocimientos

Older people wellbeing

Positive problem solving

Housing management

Tenancy rights and obligations

Customer service

Adult safeguarding

Descripción del empleo

Metropolitan Thames Valley Housing is seeking an enthusiastic Housing with Support Manager for an on-site role at Rugby Road Community Centre, West Bridgford. The position is 36 hours per week, part-time, with on-call duties and driving/transportation required for work purposes.

The role focuses on the safe running of the housing scheme, acting as the first point of contact for housing and support queries, and representing the organisation professionally to customers and partners.