Housing & Welfare Officer – Asylum Seeker Support

Mears Group; Wakefield; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave plus bank hols

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Job summary

Mears Group is hiring a Housing Support Officer to assist asylum seekers with their Home Office right-to-work process, provide practical and emotional support, and ensure welfare and safeguarding needs are met. You will monitor well-being, maintain records, and deliver a high-quality housing management and support service across a regional portfolio.

The role involves coordinating move-ins/outs, maintaining properties to contractual standards, and collaborating with care providers and external

Qualifications

• Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met.
• Provide practical and emotional support to individuals and families.
• Identify needs and put in place support packages to promote independence.

Responsibilities

• Manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards.
• Coordinate move-ins/move-outs/voids/inspections and monitor KPIs.
• Identify service users’ support needs and collaborate with internal/external teams to provide appropriate support.
• Maintain accurate records for audits and compliance.

Skills

Driving licence

Job description

Mears Group is hiring a Housing Support Officer to assist asylum seekers with their Home Office right-to-work process, provide practical and emotional support, and ensure welfare and safeguarding needs are met. You will monitor well-being, maintain records, and deliver a high-quality housing management and support service across a regional portfolio.

The role involves coordinating move-ins/outs, maintaining properties to contractual standards, and collaborating with care providers and external