Compassionate Welfare Support Officer for Asylum Seekers

Mears Group; Perth; Presencial; AUD 57.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle and fuel card

25 days annual leave

Volunteering Leave

Staff rewards - discounts

Access to EAP Counselling

Family friendly policies

Descripción de la vacante

Mears Group is recruiting a Welfare Support Officer to assist asylum seekers through the Home Office process, delivering practical and emotional support on a day-to-day basis. The role requires resilience, trustworthiness, empathy, and excellent interpersonal skills to respond to diverse needs across communities.

The successful candidate will manage wellbeing, risk assessments, and coordination with local authorities, ensuring compliance and confidential record-keeping while promoting

Formación

• Experience working with vulnerable and diverse client groups.
• Strong safeguarding knowledge and confidentiality practices.
• Excellent communication with colleagues, service users and authorities.

Responsabilidades

• Support service users at various stages of their asylum application process.
• Address safeguarding and welfare issues, escalating concerns when necessary.
• Provide practical and emotional support to service users.
• Monitor wellbeing and identify support needs for individuals and families.
• Ensure accurate record-keeping for Home Office audits and compliance.
• Carry out risk assessments and update support plans regularly.
• Maintain professional boundaries while providing a supportive and empathetic service.

Conocimientos

Empathy

Communication

Record keeping

Time management

Descripción del empleo

Mears Group is recruiting a Welfare Support Officer to assist asylum seekers through the Home Office process, delivering practical and emotional support on a day-to-day basis. The role requires resilience, trustworthiness, empathy, and excellent interpersonal skills to respond to diverse needs across communities.

The successful candidate will manage wellbeing, risk assessments, and coordination with local authorities, ensuring compliance and confidential record-keeping while promoting