Housing Support Worker

Apricus Resourcing Ltd; Leicester Forest East; On-site; GBP 49,594,000 - 53,726,000; Full time

Job summary

Apricus Resourcing Ltd is working with a social enterprise provider to recruit a Housing Sustainment Officer for an ongoing contract based within one of their services in Leicester.

The post sits in a tenancy team focusing on tenancy management, voids and rent collection, with an ongoing 37.5-hour week and a 12-week initial term. Contract rate is £18–£19 per hour umbrella on agency basis.

Qualifications

• Knowledge and practice in housing and tenancy management in relation to statutory obligations.
• Track record in effective tenancy management, particularly voids and arrears management.
• Understanding of Housing Benefit regulations and welfare reform.
• Plans and prioritises effectively. Good time management and organisation.
• An ability to manage risk effectively.

Responsibilities

• Effectively work for the efficient turnaround of void properties to ensure quick re-let: with pre-let and post let checks, ensuring repairs and replacements are completed quickly.
• You will ensure supported accommodation is available for use in line with local Key performance Indicators.
• Oversee and carry out where necessary the basic cleaning and room turnaround tasks
• Support and empower residents to maintain cleanliness of communal and personal space in accordance with their tenancy / licence agreement.
• Ensure the properties are let to high Standards and maintained as such, monitoring properties for damage or abandonment or misuse.
• Ensure the process for Gas Safety checks is strictly adhered to and residents are aware of their obligations.
• Ensure that accommodation furnishings and Welcome Packs are available for new lets.
• Order replacement furniture. Maintain inventory and agree the condition of accommodation at the point of re-let with the new tenant and again when the tenant is leaving.

Job description

Apricus Resourcing are working with a social enterprise provider who are looking for a Housing Sustainment Officer for an ongoing contract role based within one of their services in Leciester.

The role is based within a tenancy team that aims to support the groups wider housing services. Your role will include working towards corporate aims and targets. You will also be working to co-ordinate tenancy management and rent collection, ensuring all income is received.

Key Duties include:

• Effectively work for the efficient turnaround of void properties to ensure quick re-let: with pre-let and post let checks, ensuring repairs and replacements are completed quickly.


• You will ensure supported accommodation is available for use in line with local Key performance Indicators.


• Oversee and carry out where necessary the basic cleaning and room turnaround tasks


• Support and empower residents to maintain cleanliness of communal and personal space in accordance with their tenancy / licence agreement.


• Ensure the properties are let to high Standards and maintained as such, monitoring properties for damage or abandonment or misuse.


• Ensure the process for Gas Safety checks is strictly adhered to and residents are aware of their obligations.


• Ensure that accommodation furnishings and Welcome Packs are available for new lets.


• Order replacement furniture. Maintain inventory and agree the condition of accommodation at the point of re-let with the new tenant and again when the tenant is leaving.

Other key experience includes:

• Knowledge and practice in housing and tenancy management in relation to


• statutory obligations.


• Track record in effective tenancy management, particularly voids and arrears


• management.


• Understanding of Housing Benefit regulations and welfare reform.


• Plans and prioritises effectively. Good time management and organisation


• An ability to manage risk effectively.

In return the service are able to offer an ongoing contract working 37.5 hours per week. The role is initially based for the next 12-weeks before turning permanent, the salary for this role is between £18-19 per hour umbrella whilst on agency basis.