Housing Solutions Officer

Civic Recruitment Limited; Luton; On-site; GBP 25,000 - 30,000; Part time

Job summary

Civic Recruitment Limited is seeking an experienced tenancy sustainment worker to support clients in the Private Rented Sector and help prevent homelessness in Luton. You will engage early with clients, conduct 3- and 6-month check-ins, and work with partners to secure stable housing outcomes.

The role emphasizes proactive case management, safeguarding, and developing tailored support plans. A bi-weekly schedule and an enhanced DBS check are required, with a full UK driving licence and access to

Qualifications

• Proven experience in tenancy sustainment or housing support roles within the Private Rented Sector.
• Experience supporting clients within the Private Rented Sector.
• Enhanced DBS check (Adults and Children) required.

Responsibilities

• Provide ongoing support to clients who have secured accommodation in the Private Rented Sector.
• Conduct regular follow-ups (e.g., 3- and 6-month check-ins) to review tenancy progress and wellbeing.
• Reinforce skills and knowledge gained during initial housing support.
• Encourage independence and self-management while remaining accessible for support.
• Identify early signs of tenancy breakdown or risk of homelessness.
• Take proactive steps to prevent repeat homelessness presentations.
• Address issues such as rent arrears, anti-social behaviour (ASB), or vulnerabilities promptly.
• Develop and adjust support plans where circumstances change.

Skills

Tenancy sustainment

Housing support

Driving licence

Education

Housing/Social Work qualification

Job description

Luton, United Kingdom | Posted on 04/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Months contract with a Local Authority

Job Purpose

• To provide effective tenancy sustainment support to clients within the Private Rented Sector, helping to prevent homelessness and promote long-term housing stability. The role focuses on early intervention, ongoing client engagement, and proactive partnership working to ensure successful tenancy outcomes.

Key Duties/Accountabilities

• Provide ongoing support to clients who have secured accommodation in the Private Rented Sector.


• Conduct regular follow-ups (e.g., 3- and 6-month check-ins) to review tenancy progress and wellbeing.


• Reinforce skills and knowledge gained during initial housing support.


• Encourage independence and self-management while remaining accessible for support.


• Identify early signs of tenancy breakdown or risk of homelessness.


• Take proactive steps to prevent repeat homelessness presentations.


• Address issues such as rent arrears, anti-social behaviour (ASB), or vulnerabilities promptly.


• Develop and adjust support plans where circumstances change.

Essential Experience Required

• Proven experience in tenancy sustainment or housing support roles.


• Experience supporting clients within the Private Rented Sector.


• Strong background in preventing homelessness and managing complex cases.

Essential Qualifications Required

• Relevant qualification in Housing, Social Work, or a related field (desirable).


• Enhanced DBS check (Adults and Children) required.


• Full UK driving licence and access to own vehicle.

Additional Information

• Must have own transport, as it is needed for the role.


• Enhanced DBS check (Adults and Children) required.


• We work on a bi-weekly schedule.