Housing Support Officer

Niyaa People Ltd; Derby; On-site; GBP 21,000 - 26,000; Full time

Job summary

Niyaa People Ltd are partnering with a well-established Derby charity to recruit a Housing Support Worker who will deliver person-centred housing support to adults in supported accommodation and the local community.

You will manage a caseload of around 20–25 residents, help them move into suitable homes, signpost to services, and build positive relationships with partnerships. The role involves on-site and community work, with a rota including evenings and weekends.

Qualifications

• Experience in supported housing, homelessness or related care roles.
• Comfortable with adults with complex needs and managing a caseload.
• Full driving licence likely required and DBS clearance.

Responsibilities

• Manage a caseload of approximately 20-25 residents.
• Provide day-to-day, person-centred housing and support.
• Help residents bid for properties and move into suitable accommodation.
• Support residents to develop independence and positive outcomes.
• Signpost to mental health, substance misuse and other services.
• Build positive, professional relationships with residents and agencies.
• Work with other services as required.
• Cover a rota including days, evenings, Lates and weekends.

Skills

Driving licence

Caseload management

Person-centred support

Tools

DBS Update Service

Job description

We're working with a well-established charitable organisation providing supported housing and community support to adults across Derby.

They are looking for a Housing Support Worker to join their team and provide person-centred support to residents living in supported accommodation.

The Role

You'll manage a caseload of around 20-25 residents, supporting them both within the residential service and out in the wider Derby community.

Responsibilities

• Managing a caseload of approximately 20-25 residents.
• Providing day-to-day, person-centred housing and support.
• Supporting residents to bid for properties and work towards moving into suitable accommodation.
• Helping residents develop their independence and work towards positive outcomes.
• Signposting residents to mental health, substance misuse and other relevant services.
• Building positive and professional relationships with residents.
• Working alongside other agencies and support services where required.
• Working as part of a rota covering days, late shifts and weekends.

About You

We're looking for someone with experience in supported housing, housing, homelessness, care or a similar support role.

You'll need to be comfortable working with adults with a range of complex needs, managing a caseload and providing practical support to help people move forward.

The role involves working both on-site and within the community, so a driving licence is likely to be required.

You’ll also need to be able to work the required rota, including evenings and weekends.

An appropriate DBS check will be required, and being registered on the DBS Update Service would be necessary.

The Opportunity

This is a permanent position with a fantastic opportunity to join an organisation making a real difference to people across Derby.

A temporary-to-permanent optionwill also be considered for the right candidate.