Housing Support Specialist – Community Impact

Liverpool European Partnership; Liverpool; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

LGPS pension

Training opportunities

Health & Wellbeing

Cycle to work

Car lease scheme

Family leave

Gym membership

Employee volunteering

Medicash

Job summary

Liverpool City Council is recruiting a Housing Support Officer to provide a comprehensive range of office, management and customer service functions within the housing directorate on Property Pool Plus.

You will assess, review and process housing applications, guiding service users and delivering policy guidance to staff to ensure consistent application of the Housing allocations policy. This role offers public service impact and opportunities for training and development.

Responsibilities

• Assess, review and process housing applications within Property Pool Plus.
• Provide guidance to service users on housing allocations policy.
• Deliver training to administrative staff on housing applications.

Job description

Liverpool City Council is recruiting a Housing Support Officer to provide a comprehensive range of office, management and customer service functions within the housing directorate on Property Pool Plus.

You will assess, review and process housing applications, guiding service users and delivering policy guidance to staff to ensure consistent application of the Housing allocations policy. This role offers public service impact and opportunities for training and development.