Housing Support Officer

Niyaa People; East Midlands; On-site; GBP 21,000 - 25,000; Full time

Job summary

Niyaa People is assisting a well-established charitable organisation in Derby to recruit a Housing Support Worker. You will provide person-centred housing support to residents in supported accommodation, managing a caseload of 20-25 people and liaising with community services to promote positive outcomes.

The role requires working on-site and in the community, with a rota that includes days, late shifts and weekends.

Qualifications

• Experience in supported housing, housing, homelessness, care or a similar support role.

Responsibilities

• Manage a caseload of approximately 20-25 residents.
• Provide day-to-day, person-centred housing and support.
• Support residents to bid for properties and move into suitable accommodation.
• Help residents develop independence and achieve positive outcomes.
• Signpost residents to mental health, substance misuse and other services.
• Build positive relationships with residents and partner agencies.
• Work as part of a rota covering days, late shifts and weekends.

Skills

Supported housing

Housing

Homelessness

Care

Job description

We’re working with a well-established charitable organisation providing supported housing and community support to adults across Derby.

They are looking for a Housing Support Worker to join their team and provide person-centred support to residents living in supported accommodation.

You’ll manage a caseload of around 20-25 residents, supporting them both within the residential service and out in the wider Derby community.

The residents you’ll be supporting may have a range of needs, including homelessness, mental health issues, drug and alcohol misuse, or experience of the care system.

Your responsibilities of a Housing Support Officer will include:

• Managing a caseload of approximately 20-25 residents.
• Providing day-to-day, person-centred housing and support.
• Supporting residents to bid for properties and work towards moving into suitable accommodation.
• Helping residents develop their independence and work towards positive outcomes.
• Signposting residents to mental health, substance misuse and other relevant services.
• Building positive and professional relationships with residents.
• Working alongside other agencies and support services where required.
• Working as part of a rota covering days, late shifts and weekends.

About You:

We’re looking for someone with experience in supported housing, housing, homelessness, care or a similar support role.

You’ll need to be comfortable working with adults with a range of complex needs, managing a caseload and providing practical support to help people move forward.

The role involves working both on-site and within the community, so a driving licence is likely to be required.

You’ll also need to be able to work the required rota, including evenings and weekends.

An appropriate DBS check will be required, and being registered on the DBS Update Service would be necessary.

The Opportunity:

This is a permanent position with a fantastic opportunity to join an organisation making a real difference to people across Derby.

A temporary-to-permanent optionwill also be considered for the right candidate.