Housing Support Officer - Temporary Accommodation & Move-On

Wmjobs; Shrewsbury; On-site; GBP 22,000 - 30,000; Full time

Job summary

Wmjobs is seeking a Housing Support Officer to join our Temporary Accommodation schemes in the Bridgnorth area. You will be part of a team supporting individuals and households on site and across the South of the county, providing targeted housing support to those who have become homeless and placed in temporary accommodation.

You will work with the Housing Options Team to progress homeless cases, identify barriers such as mental health, substance misuse, domestic abuse, employment and debt

Responsibilities

• Provide targeted housing support to households in temporary accommodation and assist them in progressing their homeless case.
• Collaborate with the Housing Options Team to progress cases and identify barriers such as mental health, substance misuse, domestic abuse, employment and debt management.
• Support households to become tenancy ready and move from temporary accommodation into their own settled home within the community.
• Communicate effectively with households in crisis, maintain a person-centred approach, and act as a voice for individuals and families who disengaged with services.
• Attend joint visits as needed and manage caseloads, prioritising work to achieve KPIs and successful move-ons.

Job description

Wmjobs is seeking a Housing Support Officer to join our Temporary Accommodation schemes in the Bridgnorth area. You will be part of a team supporting individuals and households on site and across the South of the county, providing targeted housing support to those who have become homeless and placed in temporary accommodation.

You will work with the Housing Options Team to progress homeless cases, identify barriers such as mental health, substance misuse, domestic abuse, employment and debt