Housing Support Officer

Hatched Recruitment Group; Leeds; On-site; GBP 21,000 - 29,000; Full time

Job summary

Hatched Recruitment Group is seeking an experienced Housing Support Worker to join a local authority team in Halifax, supporting households at risk of homelessness. You will assist clients in temporary accommodation and help them transition to settled housing, including social housing and private rented options.

You will work with clients to address contributory issues, ensure ongoing support, and collaborate with housing options, social care, health services and other agencies.

Qualifications

• Experience in housing support, homelessness or temporary accommodation.
• Safeguarding and multi-agency working experience.
• Full UK driving licence and access to a vehicle for work.
• Ability to commute to the Halifax office and undertake visits across the borough.

Responsibilities

• Act as a key worker for households in temporary accommodation or at risk of homelessness.
• Assess needs and develop support plans for clients with complex needs.
• Support vulnerable adults and families facing health, substance misuse, financial difficulties, and domestic abuse.
• Assist clients with welfare benefits, housing options and access to services.
• Support clients to secure and move into settled accommodation.
• Identify safeguarding concerns and take appropriate action.
• Work with Housing Options, social care, health services and other agencies.
• Maintain accurate case records and participate in reviews.
• Provide frontline support via a duty rota.
• Undertake client visits across the borough, including lone working.

Skills

Strong communication

Interpersonal skills

Caseload management

Independent worker

Education

Level 3 qualification

Job description

Housing Support Worker

We are currently recruiting for an experienced Housing Support Worker to join a local authority team supporting vulnerable households at risk of homelessness.

The role involves supporting clients living in temporary accommodation and helping them move into suitable, settled accommodation, including social housing and private rented accommodation. You will work closely with clients to address the issues that have contributed to homelessness and ensure appropriate ongoing support is in place to sustain their tenancy.

Key Responsibilities

• Act as a key worker for households in temporary accommodation or at risk of homelessness.
• Assess needs and develop support plans for clients with complex needs.
• Support vulnerable adults and families experiencing issues including mental/physical health, substance misuse, financial difficulties and domestic abuse.
• Assist clients with welfare benefits, housing options and access to relevant services.
• Support clients to secure and move into settled accommodation.
• Identify safeguarding concerns and take appropriate action.
• Work closely with Housing Options, social care, health services and other agencies.
• Maintain accurate case records and participate in case reviews.
• Provide frontline support through a duty rota.
• Undertake client visits across the borough, including lone working.

About You

You will have previous experience in housing support, homelessness or temporary accommodation, ideally working with people with complex or multiple needs.

You should have:

• Strong knowledge of housing options and welfare benefits.
• Experience supporting vulnerable people and families.
• Experience of safeguarding and multi-agency working.
• Excellent communication and interpersonal skills.
• The ability to work independently and manage a caseload.
• Full UK driving licence and access to a vehicle for work purposes.
• Ability to commute to the Halifax office and undertake visits across the borough.
• A relevant Level 3 qualification or demonstrable relevant experience.

An Enhanced DBS with Adult and Children's Barred List checks will be required.

Interviews will be face-to-face and informal at Ryburn House, Halifax, HX1 4SG.

This is an excellent opportunity for an experienced Housing Support Worker who can hit the ground running and make a real difference to vulnerable households