Housing Support Worker

Hatched Recruitment Group; Halifax; On-site; GBP 21,000 - 26,000; Full time

Job summary

Hatched Recruitment Group is seeking an experienced Housing Support Worker to join a local authority team in Halifax. You will support vulnerable households living in temporary accommodation and assist them to move into settled housing, including social and private rented options.

The role includes assessing needs, developing support plans, coordinating multi‑agency services, and maintaining case records. A driving licence and willingness to travel across the borough are essential.

Qualifications

• Strong knowledge of housing options and welfare benefits.
• Experience supporting vulnerable people and families.
• Experience of safeguarding and multi‑agency working.
• Excellent communication and interpersonal skills.
• The ability to work independently and manage a caseload.
• Full UK driving licence and access to a vehicle for work purposes.
• Ability to commute to the Halifax office and undertake visits across the borough.
• A relevant Level 3 qualification or demonstrable relevant experience.

Responsibilities

• Act as a key worker for households in temporary accommodation or at risk of homelessness.
• Assess needs and develop support plans for clients with complex needs.
• Support vulnerable adults and families experiencing issues including mental/physical health, substance misuse, financial difficulties and domestic abuse.
• Assist clients with welfare benefits, housing options and access to relevant services.
• Support clients to secure and move into settled accommodation.
• Identify safeguarding concerns and take appropriate action.
• Work closely with Housing Options, social care, health services and other agencies.
• Maintain accurate case records and participate in case reviews.
• Provide frontline support through a duty rota.
• Undertake client visits across the borough, including lone working.

Skills

Case management

Communication

Safeguarding

Multi-agency working

Driving licence

Independent working

Client advocacy

Education

Level 3 qualification or equivalent

Job description

Housing Support Worker

We are currently recruiting for an experienced Housing Support Worker to join a local authority team supporting vulnerable households at risk of homelessness.

The role involves supporting clients living in temporary accommodation and helping them move into suitable, settled accommodation, including social housing and private rented accommodation. You will work closely with clients to address the issues that have contributed to homelessness and ensure appropriate ongoing support is in place to sustain their tenancy.

Key Responsibilities

• Act as a key worker for households in temporary accommodation or at risk of homelessness.
• Assess needs and develop support plans for clients with complex needs.
• Support vulnerable adults and families experiencing issues including mental/physical health, substance misuse, financial difficulties and domestic abuse.
• Assist clients with welfare benefits, housing options and access to relevant services.
• Support clients to secure and move into settled accommodation.
• Identify safeguarding concerns and take appropriate action.
• Work closely with Housing Options, social care, health services and other agencies.
• Maintain accurate case records and participate in case reviews.
• Provide frontline support through a duty rota.
• Undertake client visits across the borough, including lone working.

About You

You will have previous experience in housing support, homelessness or temporary accommodation, ideally working with people with complex or multiple needs.

You should have:

• Strong knowledge of housing options and welfare benefits.
• Experience supporting vulnerable people and families.
• Experience of safeguarding and multi‑agency working.
• Excellent communication and interpersonal skills.
• The ability to work independently and manage a caseload.
• Full UK driving licence and access to a vehicle for work purposes.
• Ability to commute to the Halifax office and undertake visits across the borough.
• A relevant Level 3 qualification or demonstrable relevant experience.

An Enhanced DBS with Adult and Children's Barred List checks will be required.

Interviews will be face‑to‑face and informal at Ryburn House, Halifax, HX1 4SG.

This is an excellent opportunity for an experienced Housing Support Worker who can hit the ground running and make a real difference to vulnerable households