Housing Support Assistant – Community Estates

Plymouth Community Homes; Plymouth; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading social housing association in Plymouth seeks an enthusiastic individual to support the Housing Officer in providing high-quality estate management services. This role involves visiting customers in their homes, understanding their needs, and ensuring a positive community experience. The ideal candidate will have administrative experience, a strong understanding of social housing, and the ability to work in a busy environment. Flexible working options and a robust benefits package are included, making this a great opportunity for those who care about community impact.

Benefits

Flexible working opportunities

Excellent pension scheme

Free onsite gym

Volunteer work opportunities

Annual leave of up to 30 days

Free Employee Assistance programme

Annual flu vaccination

Cycle to Work scheme

Engaging workplace events

Proximity to local amenities

Qualifications

• Experience in a customer-focused environment.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Support the Housing Officer in estate management.
• Visit customers to ensure their needs are met.
• Engage with residents and prioritize their views.

Skills

Understanding of social housing

Administrative experience

Positive attitude

Job description

A leading social housing association in Plymouth seeks an enthusiastic individual to support the Housing Officer in providing high-quality estate management services. This role involves visiting customers in their homes, understanding their needs, and ensuring a positive community experience. The ideal candidate will have administrative experience, a strong understanding of social housing, and the ability to work in a busy environment. Flexible working options and a robust benefits package are included, making this a great opportunity for those who care about community impact.