Adecco Housing Solutions Officer
Public Sector - Local Authority
Temporary Role - 3 months with possible extension
Full Time - Monday to Friday, 35 hours per week
£245 per day Umbrella inside IR35
IT Equipment Provided
ASAP Start
Hybrid Working - 2 to 3 days per week in office (Ealing, W5 2HL), remainder at home
Duties
- Investigate and determine eligibility, priority need, and intentionality under relevant legislation.
- Issue legally sound decisions and notifications within statutory timeframes.
- Negotiate with landlords and housing providers to secure accommodation.
- Liaise with internal teams and external agencies to deliver effective housing solutions.
- Maintain accurate case records using housing management systems.
- Identify and report safeguarding concerns for vulnerable individuals.
- Stay updated on housing legislation and best practice guidance.
Essential Skills
- In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017.
- Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines.
- Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions.
- Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies.
- Problem‑Solving: Ability to identify risks early and implement effective interventions to prevent homelessness.
- Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services.
- IT Proficiency: Competent in using housing management systems and Microsoft Office applications.
- Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals.
- Organisational Skills: Ability to prioritise tasks and work under pressure in a fast‑paced environment.
Why Apply?
- Competitive daily rate
- Flexible hybrid working
- IT equipment provided
- Opportunity to make a meaningful impact in the community
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.