Housing Operations Supervisor Front Desk & Tenant Services

Housing Associations Limited.; United Kingdom; On-site; GBP 37,000 - 40,000; Full time

Job summary

Housing Associations Limited. is seeking a Housing Assistant to join our Housing Management Department in the Forth Valley area. The post holder will act as Assistant Team Leader, assisting in supervising the Housing Operations Support Team (HOST).

The post is 35 hours per week with flexible working hours and may require some out-of-hours work. The closing date is 4.00 pm on Wednesday 28th October 2026, with EVH Grade 6 pay (£36,517–£39,921) for this role.

Qualifications

• Excellent leadership skills.
• Strong customer service skills.
• Ability to identify priorities and meet deadlines.
• Ability to work flexibly as part of a team.

Responsibilities

• Support and deputise for the Team Leader.
• Supervise the Housing Operations Support Team (HOST).
• Provide frontline services for repairs, rent payments and housing/factoring enquiries.
• Collaborate with colleagues to ensure timely delivery of housing management tasks.

Skills

Leadership

Customer service

Prioritisation

Team coordination

Job description

Housing Associations Limited. is seeking a Housing Assistant to join our Housing Management Department in the Forth Valley area. The post holder will act as Assistant Team Leader, assisting in supervising the Housing Operations Support Team (HOST).

The post is 35 hours per week with flexible working hours and may require some out-of-hours work. The closing date is 4.00 pm on Wednesday 28th October 2026, with EVH Grade 6 pay (£36,517–£39,921) for this role.