Part-Time Housing Assistant: Frontline Admin & Tenant Care

EVH; Glasgow; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Pension

Company health plans

Job summary

EVH in Glasgow is seeking a Housing Assistant to provide frontline customer services and support the Neighbourhood Team with housing management tasks. The role covers estate management, rent accounts, applications and allocations, and compliance with gas safety.

The successful candidate will have strong IT skills (MS Office) and excellent communication. Adaptability and organisational strength are important in this busy, client-focused environment.

Qualifications

• Excellent IT skills including Microsoft Office.
• Good communication skills to handle enquiries professionally.
• Flexible and adaptable approach to changing demands.

Responsibilities

• Provide frontline customer services delivering a one-stop service.
• Support estate management, rent accounts and arrears handling.
• Assist with housing applications and allocations, gas safety compliance.
• Handle minor antisocial behaviour and tenancy sustainment issues.
• Maintain accurate records and support neighbourhood team tasks.
• Demonstrate strong organisational skills in a dynamic environment.

Skills

Customer service

Communication

Adaptable

Tools

Microsoft Office

Job description

EVH in Glasgow is seeking a Housing Assistant to provide frontline customer services and support the Neighbourhood Team with housing management tasks. The role covers estate management, rent accounts, applications and allocations, and compliance with gas safety.

The successful candidate will have strong IT skills (MS Office) and excellent communication. Adaptability and organisational strength are important in this busy, client-focused environment.