Housing Assistant (Part Time)

EVH; Glasgow; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Pension

Company health plans

Job summary

EVH in Glasgow is seeking a Housing Assistant to provide frontline customer services and support the Neighbourhood Team with housing management tasks. The role covers estate management, rent accounts, applications and allocations, and compliance with gas safety.

The successful candidate will have strong IT skills (MS Office) and excellent communication. Adaptability and organisational strength are important in this busy, client-focused environment.

Qualifications

• Excellent IT skills including Microsoft Office.
• Good communication skills to handle enquiries professionally.
• Flexible and adaptable approach to changing demands.

Responsibilities

• Provide frontline customer services delivering a one-stop service.
• Support estate management, rent accounts and arrears handling.
• Assist with housing applications and allocations, gas safety compliance.
• Handle minor antisocial behaviour and tenancy sustainment issues.
• Maintain accurate records and support neighbourhood team tasks.
• Demonstrate strong organisational skills in a dynamic environment.

Skills

Customer service

Communication

Adaptable

Tools

Microsoft Office

Job description

Salary: £27,068 - £35,332 per annum (pro rata) - actual salary:£13,534 - £17,666 per annum.
Hours: Part Time (17.5 hours per week)working alternate Wednesday’s, Thursday and Friday.

Excellent benefits including:

• Pension and
• Company health plans

ng homes is a leading community based Housing Association that provides housing and support services to almost 7,000 tenants and ownerswithin North Glasgow. Our customers are at the heart of our business, and we strive to deliver customer service excellence in all that we do.

We are looking to recruit a Housing Assistant to provide excellent frontline customer services that deliver a one-stop service with positive outcomes for customers.The Housing Assistant will support the Neighbourhood Team with administrative and clerical tasks in the delivery of all housing management functions. Duties include estate management, rent account and arrears management, housing applications and allocations, compliance with gas safety, minor anti-social behaviour complaints and tenancy sustainment.

The successful candidate will possess excellent IT skills including the ability to use Microsoft Office software and will have good communication skills to deal with enquiries in a professional manner providing an excellent level of customer service.

Adaptable, with a flexible approach to work, the successful candidate will have strong organisational skills with the ability to deal with difficult and changing situations and demands.They will have a proven track record of delivering positive results in a similar dynamic business environment and will be committed to achieving continuous improvement in service delivery.

Please note that we do not accept CV.

The closing date for receipt of completed applications is 12 noon on Wednesday 14 October 2026.Applications received after this date will not be considered.