Housing Services Officer — Hybrid & Flexible Hours

Scottish Federation of Housing Associations; Fort William; Hybrid; GBP 37,543 - 41,714; Full time

Benefits offered by this job

Defined contribution pension scheme

Hybrid and flexible working hours

Job summary

The Scottish Federation of Housing Associations is seeking an experienced Housing Officer for a full-time position within the Housing Services Team. Located in Fort William, you will deliver a customer-focused service in the Tweeddale area, handling allocations, void management, and tenancy management.

Applicants should have relevant housing management experience, strong communication skills, and a valid driving license. The role offers hybrid working options and a salary range of £37,543 to £41,714 annually.

Qualifications

• Relevant experience in housing management, preferably with CIH qualification.
• Excellent organisational and communication skills.
• Good knowledge of Microsoft Office.

Responsibilities

• Deliver a customer‑focused service to applicants and tenants.
• Allocate housing, manage voids, and handle rent arrears.
• Manage tenancy and estate operations.

Skills

Housing management experience

Organisational skills

Communication skills

Knowledge of Microsoft Office

Computerised rent accounting systems

Job description

The Scottish Federation of Housing Associations is seeking an experienced Housing Officer for a full-time position within the Housing Services Team. Located in Fort William, you will deliver a customer-focused service in the Tweeddale area, handling allocations, void management, and tenancy management.

Applicants should have relevant housing management experience, strong communication skills, and a valid driving license. The role offers hybrid working options and a salary range of £37,543 to £41,714 annually.