Housing Officer – Neighbourhoods | Exeter

RGB Recruitment; Exeter; Sur place; GBP 26 000 - 29 000; Temps partiel

Résumé du poste

RGB Recruitment Ltd is seeking an experienced Housing Officer to join a leading housing association on a 12-week temporary contract across neighbourhoods throughout Exeter. The role emphasizes frontline tenancy and estate management to keep communities safe and well-maintained.

You will handle tenancy inquiries, sign-ups, viewings and breaches, collaborating with residents, contractors and partner agencies.

Qualifications

• Social housing experience required, ideally as Housing/Neighbourhood Officer.
• Strong tenancy and estate management knowledge.
• Experience handling safeguarding concerns.
• Excellent communication and customer service.
• Full UK driving licence required.

Responsabilités

• Manage a designated housing patch across Exeter, delivering frontline housing services.
• Handle tenancy enquiries, permissions, sign-ups and property viewings.
• Investigate tenancy breaches and safeguarding concerns.
• Carry out estate inspections and maintain safe, clean neighbourhoods.
• Work with residents, contractors and partner agencies to resolve issues.
• Support resident engagement and community development initiatives.
• Maintain high standards of tenancy and estate management.

Connaissances

Social housing experience

Tenancy management

Estate management

Communication skills

Driving license

Formation

CIH Level 4

Description du poste

Housing Officer - Neighbourhoods Exeter

Location: Exeter

Pay: £18.67 - £20.75 per hour

Hours: 25 hours per week

Contract: 12 weeks - Temporary

Start Date: 7th December 2026

RGB Recruitment is looking for an experienced Housing Officer to join a leading housing association on a 12-week temporary contract covering neighbourhoods across Exeter.

The Role

• Manage a designated housing patch across Exeter, delivering excellent frontline housing services.
• Handle tenancy enquiries, permissions, sign-ups and property viewings.
• Investigate and manage tenancy breaches, including safeguarding concerns.
• Carry out estate inspections, ensuring neighbourhoods remain safe, clean and well-maintained.
• Work closely with residents, contractors and partner agencies to resolve issues.
• Support resident engagement and community development initiatives.
• Maintain high standards of tenancy and estate management.

What We're Looking For

• Previous social housing experience is essential, ideally within a Housing Officer or Neighbourhood Officer role.
• Strong knowledge of tenancy management, estate management and tenancy enforcement.
• Experience dealing with challenging situations and safeguarding concerns.
• Excellent communication, organisation and customer service skills.
• CIH Level 4 qualification or willingness to work towards it.
• Full UK driving licence and access to a vehicle essential.
• Ability to manage your own workload and work independently across a geographical patch.

If you're an experienced Housing Officer looking for your next temporary opportunity in Exeter, we'd love to hear from you!