Housing Officer

Niyaa People Ltd; Dawlish; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Mileage paid

Eight-week assignment with possible by

Possible extension after eight weeks

Job summary

Niyaa People Ltd is seeking an experienced Housing Officer to manage a patch of around 400 properties in Dawlish, Devon, with cover across other areas as needed. This temporary assignment emphasizes tenancy and estate management, with a focus on ASB cases and strong resident service delivery.

You will need a full driving licence to travel between properties, work approximately 37 hours per week, and be available to start on 2 November 2026.

Qualifications

• Experience in tenancy and estate management.
• Experience handling nuisance and antisocial behaviour cases.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage day-to-day tenancy management across a patch of approximately 400 properties.
• Carry out estate management duties within the Dawlish area.
• Provide housing management cover across other areas of the housing stock when required.
• Manage routine nuisance, neighbour disputes and antisocial behaviour cases.
• Investigate tenancy-related issues and take appropriate action to resolve concerns.
• Collaborate with colleagues and support services on complex antisocial behaviour cases, including injunctions or court proceedings.
• Maintain accurate records and ensure housing management issues are dealt with promptly.
• Support the delivery of a patient-focused housing management service during the assignment.

Skills

Tenancy management

Estate management

ASB handling

Communication

Problem solving

Independent worker

Driving licence

Job description

We are seeking an experienced Housing Officer to join a housing provider in Devon on a temporary basis. You will be responsible for managing a patch of approximately 400 residential properties, primarily based in Dawlish, with flexibility to provide cover across other areas of the organisation's housing stock as required. This is an excellent opportunity for a confident housing professional who can hit the ground running, deliver an effective tenancy management service and help maintain continuity for residents during this interim period.

Key Responsibilities

• Manage day-to-day tenancy management across a patch of approximately 400 properties.
• Carry out estate management duties, primarily within the Dawlish area.
• Provide housing management cover across other areas of the housing stock when required.
• Manage routine nuisance, neighbour disputes and antisocial behaviour cases.
• Investigate and respond to tenancy-related issues, taking appropriate action to resolve concerns.
• Work collaboratively with relevant colleagues and support services on more complex antisocial behaviour cases, including matters involving injunctions or court proceedings.
• Maintain accurate records and ensure housing management issues are dealt with promptly and professionally.
• Support the delivery of a consistent, resident-focused housing management service throughout the assignment.

The successful Housing Officer will have:

• Previous experience working as a Housing Officer or in a similar housing management role.
• Strong practical experience in tenancy and estate management.
• Experience managing routine nuisance and antisocial behaviour cases.
• The ability to manage a substantial housing patch and prioritise competing demands effectively.
• A proactive, organised approach and the ability to work independently with minimal supervision.
• Strong communication and problem-solving skills, with a commitment to delivering a professional service to residents.
• A full, valid driving licence and the ability to travel between properties and other locations as required.
• Availability to start on 2 November 2026 and ideally commit to 37 hours per week.

Why Apply?

• Competitive hourly rate: Earn up to £28 per hour via umbrella.
• Contract with potential for extension: An initial eight-week assignment, with the possibility of extending beyond the initial term.
• Mileage paid: Receive 55p per mile for work-related travel.
• Immediate opportunity: Join a housing service where your experience can make a real difference from day one.
• Meaningful work: Help residents and communities by maintaining effective tenancy and estate management services.

If you have the relevant housing management experience and are available for this temporary opportunity, we would love to hear from you.