Exeter Neighbourhood Housing Officer (Temporary)

RGB Recruitment Ltd; Exeter; On-site; GBP 26,000 - 29,000; Part time

Job summary

RGB Recruitment Ltd is seeking an experienced Housing Officer to join a leading housing association on a 12-week temporary contract across neighbourhoods throughout Exeter. The role emphasizes frontline tenancy and estate management to keep communities safe and well-maintained.

You will handle tenancy inquiries, sign-ups, viewings and breaches, collaborating with residents, contractors and partner agencies.

Qualifications

• Social housing experience required, ideally as Housing/Neighbourhood Officer.
• Strong tenancy and estate management knowledge.
• Experience handling safeguarding concerns.
• Excellent communication and customer service.
• Full UK driving licence required.

Responsibilities

• Manage a designated housing patch across Exeter, delivering frontline housing services.
• Handle tenancy enquiries, permissions, sign-ups and property viewings.
• Investigate tenancy breaches and safeguarding concerns.
• Carry out estate inspections and maintain safe, clean neighbourhoods.
• Work with residents, contractors and partner agencies to resolve issues.
• Support resident engagement and community development initiatives.
• Maintain high standards of tenancy and estate management.

Skills

Social housing experience

Tenancy management

Estate management

Communication skills

Driving license

Education

CIH Level 4

Job description

RGB Recruitment Ltd is seeking an experienced Housing Officer to join a leading housing association on a 12-week temporary contract across neighbourhoods throughout Exeter. The role emphasizes frontline tenancy and estate management to keep communities safe and well-maintained.

You will handle tenancy inquiries, sign-ups, viewings and breaches, collaborating with residents, contractors and partner agencies.