Housing Officer

Wise Employment; Torquay; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in the UK is urgently seeking up to 2 Housing Officers to start immediately. The role involves delivering high-quality housing services, responding to emergencies, and providing tenants with advice on benefits and allowances. The ideal candidate will have essential housing experience, resilience, and strong communication skills. A DBS check is required. This is an office-based position with weekly pay.

Qualifications

• Housing experience is essential.
• Resilient and able to handle emergencies.
• Strong communication skills at all levels, both written and oral.

Responsibilities

• Deliver a high-quality housing service to tenants.
• Attend to emergencies and repairs as needed.
• Provide housing advice covering benefits and allowances.

Skills

Housing experience

Strong communication skills

Empathy skills

Listening skills

Job description

Office Based - Weekly Paid

Our client is in urgent need for up to 2 x Housing Officers to start immediately (once on boarding checks and DBS have been completed). The duties will include :

• To deliver a High Quality Housing Service to the needs of existing and future Tenants
• Have a reactive approach to all emergencies, ensuring full support to the Victim
• Have a reactive approach to all emergency repairs and attend site if required
• Work with Housing Manager to highlight and investigate potential Tenancy Fraud
• Provide Housing advice to Tenants covering areas such as Welfare Benefits, Claims, Housing Benefit, Pension Credit and Disability Allowances
• Communicate with Stakeholders, Support Workers, Agencies, Adult Social Services, Police and Internal colleagues and Management
• Help with general enquiries and Signpost to relevant department

You will be :

• Housing experience is essential
• Resilient
• Have Strong Communication skills at all levels both Written and Oral
• Engaging with great Listening and Empathy skills
• A DBS check will be carried out and essential for this role

To find out more please either call Jackie Carson to find out more or send your CV with a supporting letter as to why you feel you are the right person for the role to

AMRT1_UKTJ