Housing Officer

Niyaa People Ltd; Loughborough; Hybrid; GBP 31,000 - 33,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Officer for a 12-month fixed-term contract with the potential for a permanent position. This role offers the chance to work within a supportive environment while managing a diverse patch of properties. You will be responsible for conducting property viewings, handling tenancy sign-ups, and addressing anti-social behaviour. With a focus on excellent communication and case management skills, this position presents a unique opportunity to make a meaningful impact in the community. If you are ready to take on this challenge, we encourage you to apply!

Benefits

Potential for permanent position

Supportive work environment

Valuable experience

Qualifications

• Proven experience as a Housing Officer within social housing.
• Excellent communication and negotiation skills for tenant situations.

Responsibilities

• Manage properties across Leicester and Nottingham.
• Conduct estate inspections and handle anti-social behaviour.

Skills

Housing Management

Communication Skills

Negotiation Skills

Case Management

Tools

Housing Management Systems

Job description

Are you an experienced Housing Officer looking for your next challenge?
We're working with a housing organisation in the East Midlands who are seeking a dedicated Housing Officer to join their team.
Housing Officer - 12-Month FTC
Location: Leicester
Salary: 31,000 - 33,000
Contract: 12-Month Fixed-Term Contract (with the potential to go permanent)
Hours: 37 hours per week (3 days office-based, 2 days working from home)
Key Responsibilities as a Housing Officer:

• Manage a dispersed patch of properties across Leicester and Nottingham
• Carry out estate inspections and property viewings
• Handle low to high levels of anti-social behaviour (ASB)
• Conduct tenancy sign-ups and assist with housing benefit queries

About You:

• Proven experience working as a Housing Officer within social housing
• Excellent communication and negotiation skills to handle sensitive tenant situations
• Ability to manage a busy caseload, prioritise tasks, and meet deadlines
• Knowledge of housing management systems and software is desirable

Benefits of the Housing Officer Role:

• Opportunity to secure a permanent position after the 12-month contract
• Work within a supportive and professional environment, gaining valuable experience

Interested?
Please contact Tiyana on (phone number removed) or email (url removed) to find out more.