Housing Officer - Stoke

TN United Kingdom; Stoke-on-Trent; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an experienced Housing Officer for a temporary position in the Staffordshire area. This role offers a blend of remote work, office duties, and on-site customer visits. The successful candidate will manage day-to-day operations of rented properties, handle tenancy agreements, and provide essential advice on housing issues. With a competitive pay rate and the opportunity to make a significant impact in the community, this position is perfect for those looking to utilize their expertise in housing management. Join a dedicated team and help improve living conditions for residents.

Qualifications

• Proven experience in a Housing Officer role.
• Solid understanding of tenancy agreements.

Responsibilities

• Manage rented properties and tenancy agreements.
• Conduct property inspections and handle disputes.

Skills

Housing legislation knowledge

Excellent communication skills

Experience with Housing Management Systems

Job description

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Hays are currently recruiting for an experienced Housing Officer on a temporary basis to work in the Staffordshire area. Please note this role involves a mix of working from home, working in the office, and completing on-site visits with customers.

Your new role

Your responsibilities will include the day-to-day management of rented properties and tenancy agreements. You will handle new sign-ups, conduct property inspections, address anti-social behaviour issues and disputes (escalating as appropriate), and provide advice on housing, benefits, and rent arrears.

What you'll need to succeed

Candidates must have proven experience in a similar Housing Officer role, with solid knowledge of housing legislation and tenancy agreements. Excellent communication skills are essential for building rapport with customers quickly. Experience with Housing Management Systems is also required.

What you'll get in return

You will receive a temporary contract with a competitive rate of pay.