Housing Officer

Ackerman Pierce Ltd; London Borough of Newham; On-site; GBP 26,000 - 38,000; Full time

Job summary

Ackerman Pierce Ltd in London is seeking an experienced Housing Officer to manage their own patch, handling Anti-Social Behaviour cases and tenancy matters with professional and practical support from the team.

You will carry out initial rent assessments, identify vulnerable residents and work with partner agencies to safeguard tenancies, and prepare statements for court where required. A strong focus on delivering high quality housing advice and a supportive working environment.

Qualifications

• Experience handling Anti-Social Behaviour cases.
• Experience in Social Housing/Tenancy Management.
• Knowledge of rent assessments and tenancy regimes.

Responsibilities

• Manage own patch as Housing Officer.
• Handle ASB cases and tenancy matters with professional support.
• Carry out initial rent assessments and delegate where needed.
• Identify vulnerable residents and coordinate with partner agencies.

Skills

ASB handling

Tenant management

Court statements

Job description

Housing Officer

My client is seeking an experienced Housing Officer to be able to successfully manage their own patch. The Housing Officer will be responsible for Anti‑Social Behaviour (ASB) cases alongside tenancy matters. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.

The team are looking for an experienced candidate that will hit the ground running bringing success amongst knowledgeable peers. Deal with minor rent cases passing them on to a more relevant team after initial assessment. Carrying out all aspects of a Housing Officer whilst ensuring exceptional Housing advice and assistance throughout.

Duties Includes:

• Experience handling Anti‑Social Behaviour (ASB) cases
• Reducing a backlog of voids
• Recent experience within Social Housing/Tenancy Management within a Local Authority including Tenancy sign ups
• Experience carrying out initial rent assessments and delegating minor cases to the relevant team
• Identifying vulnerable residents and working with partner agencies to ensure all residents can live safely and sustain their tenancies
• Aware with successions, assignments mutual exchanges and legal issues, including preparing statements and presenting these at court, boundary disputes and damage to property

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate