Housing Officer

Ackerman Pierce; London Borough of Newham; On-site; GBP 28,000 - 41,000; Full time

Job summary

Ackerman Pierce Company is seeking an experienced Housing Officer to manage a defined patch, handling ASB cases alongside tenancy matters with professional support from the team.

The role focuses on reducing voids, conducting rent assessments, and liaising with partner agencies to ensure residents can sustain their tenancies with appropriate housing advice and assistance.

Qualifications

• Experience handling Anti-Social Behaviour (ASB) cases.
• Background in Social Housing/Tenancy Management.
• Ability to assess rent and coordinate with teams.
• Experience liaising with partner agencies and presenting at court.

Responsibilities

• Handle Anti-Social Behaviour (ASB) cases and tenancy matters.
• Reduce backlog of voids and manage your patch.
• Carry out initial rent assessments and delegate minor cases.
• Identify vulnerable residents and coordinate with partner agencies.
• Prepare statements and present at court on tenancy/legal matters.
• Provide housing advice and assistance to residents.

Skills

ASB case handling

Tenancy management

Rent assessments

Partner agency liaison

Court statements

Job description

Housing Officer

My client is seeking an experienced Housing Officer to be able to successfully manage their own patch. The Housing Officer will be responsible for Anti-Social Behaviour (ASB) cases alongside tenancy matters. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.

The team are looking for an experienced candidate that will hit the ground running bringing success amongst knowledgeable peers. Deal with minor rent cases passing them on to a more relevant team after initial assessment. Carrying out all aspects of a Housing Officer whilst ensuring exceptional Housing advice and assistance throughout.

Duties Includes

• Experience handling Anti-Social Behaviour (ASB) cases
• Reducing a backlog of voids
• Recent experience within Social Housing/Tenancy Management within a Local Authority including Tenancy sign ups
• Experience carrying out initial rent assessments and delegating minor cases to the relevant team
• Identifying vulnerable residents and working with partner agencies to ensure all residents can live safely and sustain their tenancies
• Aware with successions, assignments mutual exchanges and legal issues, including preparing statements and presenting these at court, boundary disputes and damage to property

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.