Housing Officer

DCV Technologies Limited; Bournemouth; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading provider of housing solutions is seeking an experienced Housing Officer to support and manage Service Users in the Bournemouth area. The role involves welfare visits, property inspections, and ensuring compliance with health and safety standards. Candidates should have strong problem-solving skills and a full UK driving licence. This permanent position offers a competitive salary and various benefits, including health membership and pension contributions.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

6-month probation period

4% employer and 4% employee pension contribution

Laptop, phone, and other equipment as needed

Employee Assistance Programme

Qualifications

• Demonstrated ability to manage a caseload of Service Users effectively.
• Experience conducting welfare checks and property inspections.
• Proficient in maintaining compliance with health and safety standards.

Responsibilities

• Support and manage a caseload of Service Users within an allocated area.
• Conduct monthly property inspections and arrange necessary maintenance.
• Ensure the health and well-being of Service Users through timely interventions.

Skills

Experience as a Housing Officer or similar role

Awareness of diverse cultures and backgrounds

Empathetic, adaptable, and resilient

Strong problem-solving skills

Effective communication skills

Well-organised with effective planning abilities

Ability to work independently and as part of a team

Full UK driving licence

Job description

Job Title: Housing Officer

Location: Bournemouth

Salary: £28,000-£35,000

Hours: Monday-Friday 40 hours per week 8.30am-5pm

Contract Type: Permanent

Purpose of the Role

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Bournemouth area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record‑keeping in line with company procedures.

Duties and Responsibilities

Supporting Service Users:

• Manage a caseload of Service Users.
• Conduct dispersals, inductions, and welfare checks.
• Signpost SUs to local services (e.g., healthcare, shops).
• Arrange and support transport or relocation as needed.
• Ensure the health, safety, and timely move‑on of Service Users.

Managing Properties:

• Conduct monthly inspections and arrange necessary maintenance.
• Prepare properties for re‑occupation or hand back to landlords.
• Maintain compliance with health and safety standards.
• Ensure minor repairs are completed and inventory is managed.

Required Skills

• Experience as a Housing Officer or similar role.
• Awareness of diverse cultures and backgrounds.
• Empathetic, adaptable, and resilient.
• Strong problem‑solving and communication skills.
• Well‑organised with effective planning abilities.
• Able to work independently and as part of a team.
• Full UK driving licence required.

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6‑month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme

Referral scheme

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.