Housing Officer

Niyaa People Ltd; Birmingham; On-site; GBP 28,000 - 30,000; Part time

Job summary

Niyaa People Ltd in Birmingham is seeking a Housing Officer to join a well-established housing organisation on a temporary contract. The role covers tenancy management, resident support and day-to-day housing administration.

This part-time position requires 24 hours per week, spread over 3 or 4 days, Monday to Thursday, with some travel to visit tenants. Office-based with travel to properties as needed.

Qualifications

• Experience as Housing Officer or similar housing management role.
• Strong knowledge of assured tenancies and tenancy management.
• Experience managing rent accounts and arrears.
• Good communication and relationship-building skills.
• Full UK driving licence and access to a vehicle for business use.

Responsibilities

• Manage a portfolio of assured tenancies and handle day-to-day tenancy management.
• Monitor rent accounts and take action to address arrears.
• Support tenants with tenancy-related queries and rent issues.
• Carry out tenancy visits and property inspections.
• Deal with tenancy breaches and resolve tenancy management issues.
• Support tenancy sustainment and build positive relationships with residents.

Skills

Tenancy management

Rent arrears

Tenant support

Communication skills

Driving licence

Job description

Housing Officer - Temporary Contract

We're currently recruiting for a Housing Officer to join a well-established housing organisation in Birmingham. This is a key role focused on managing tenancies, supporting residents and ensuring effective day-to-day housing management.

This position is offering an initial 4-6 month contract to cover sickness absence, with working hours of 24 hours per week over 3 or 4 days, Monday to Thursday. The role is office-based, with travel required to visit tenants.

The Housing Officer will receive:

• £20-£22 per hour


• Part-time hours (24 hours per week)


• Initial 4-6 month contract


• Opportunity to work within an established housing organisation

Key responsibilities for the Housing Officer:

• Manage a portfolio of assured tenancies, dealing with day-to-day tenancy management.


• Monitor rent accounts and take action to address arrears.


• Support tenants with tenancy-related queries and rent issues.


• Carry out tenancy visits and property inspections.


• Deal with tenancy breaches and resolve tenancy management issues.


• Support tenancy sustainment and build positive relationships with residents.

Requirements for the Housing Officer Position:

• Previous experience working as a Housing Officer or in a similar housing management role.


• Strong knowledge of assured tenancies and tenancy management.


• Experience managing rent accounts and arrears.


• Good communication and relationship-building skills.


• Full UK driving licence and access to a vehicle for business use (essential).

Don't have all of the above? We'd still like to hear from you, as we often have other roles coming up.