Housing IT & Support Lead (Data & Change)

Bromsgrove and Redditch Councils; Stoke-on-Trent; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

Generous leave 25 days + bank holidays

Flexible working

Employee Assistance Programme

Employee benefits platform

Job summary

Bromsgrove and Redditch Councils are seeking a Housing IT Support professional to manage the Housing Technical Support Team and ensure timely financial processing. The role involves collaborating with colleagues to deliver on service objectives and participating in projects introducing new technology and improved business processes.

A Levels in Maths/English/ICT are required, with at least 2 years’ housing IT experience.

Qualifications

• A Level Maths, English and ICT required.
• At least 2 years' experience with a Housing IT application.
• Knowledge of financial processes within housing services preferred.
• Based in North Worcestershire (Bromsgrove and Redditch shared services).

Responsibilities

• Manage day-to-day activities of the Housing Technical Support Team.
• Ensure smooth delivery of financial processes within the Housing Service (rent review, BACS, benefits).
• Provide business support across the service to meet objectives.
• Participate in projects introducing new technology and business processes.
• Develop and improve Housing IT systems.

Skills

Maths

English

ICT

Education

A Levels in Maths/English/ICT

Job description

Bromsgrove and Redditch Councils are seeking a Housing IT Support professional to manage the Housing Technical Support Team and ensure timely financial processing. The role involves collaborating with colleagues to deliver on service objectives and participating in projects introducing new technology and improved business processes.

A Levels in Maths/English/ICT are required, with at least 2 years’ housing IT experience.