Senior Housing IT & Data Support Lead

Wollborg Michelson Personnel Service Inc; England; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

Leave entitlement 25 days + BH (pro‑r‑

Flexible working

Employee Assistance Programme

Benefits platform

Job summary

Bromsgrove and Redditch Councils are seeking a Senior Housing Technical Support Officer to support the Housing Service, ensuring systems provide clean analytical data and business intelligence to improve services for customers and colleagues.

The role manages the Housing Technical Support Team day-to-day, oversees financial processes including rent reviews, BACS, benefits, and lost payments, and drives service improvements through new technology and better Housing IT systems.

Qualifications

• A Level in Maths, English and Computer Sciences/ICT (or equivalent).
• Minimum 2 years’ experience with a Housing IT application.

Responsibilities

• Manage day-to-day activities of the Housing Technical Support Team.
• Ensure smooth delivery of all financial processes within the Housing Service (rent review, BACS, benefits).
• Provide effective business support across the service and deliver solutions that meet objectives.

Skills

Maths

English

Computer Sciences/ICT

Education

A Level in Maths, English and Computer Sciences/ICT

Job description

Bromsgrove and Redditch Councils are seeking a Senior Housing Technical Support Officer to support the Housing Service, ensuring systems provide clean analytical data and business intelligence to improve services for customers and colleagues.

The role manages the Housing Technical Support Team day-to-day, oversees financial processes including rent reviews, BACS, benefits, and lost payments, and drives service improvements through new technology and better Housing IT systems.