Housing Area Manager

Karbon Homes; North East; Hybride; GBP 59 000 - 65 000; Plein temps

Avantages offerts par ce poste

Karbon car payment

Home working

Flexible working arrangements

Résumé du poste

Karbon Homes in the North East England is seeking a Housing Area Manager to lead our tenancy, void, allocation and estate management teams. You will drive innovation, embed cultural and structural change, and ensure services meet high customer experience standards.

You will work with the Housing Team led by Joe Robson to deliver strategic housing priorities. Some home working is available, and the role requires regular travel across Gosforth or Stanley areas.

Qualifications

• Experience in managing complex housing services.
• Knowledge of housing legislation, tenancy enforcement and compliance.
• Ability to manage budgets and performance targets.
• Willingness to work towards a professional qualification; training may be funded.
• Experience leading and coaching teams.

Responsabilités

• Lead and inspire housing teams to deliver high-quality tenancy, void, allocation and estate management services.
• Drive innovation and embed cultural and structural change.
• Ensure services meet high customer experience standards.
• Collaborate across teams and manage budgets and performance targets.
• Regular travel to designated areas.

Connaissances

Leadership

Strategic thinking

Coaching

Budgeting

Performance management

Collaboration

Customer focus

Housing legislation

Formation

Professional qualification (or willingness to work towards one)

Description du poste

Come and make a difference at Karbon as a Housing Area Manager

We're looking for a passionate and skilled individual to join us as a Housing Area Manager in our Housing Team. This is a fantastic opportunity to be part of a team that's making a real difference in people's lives.

About The Role

As Housing Area Manager, you'll lead and inspire our housing teams to deliver high-quality services across tenancy, void, allocation, and estate management. You'll drive innovation, embed cultural and structural change, and ensure our services meet the highest standards of customer experience. This role is about leadership, collaboration, and making sure our housing strategies deliver real impact. This role is subject to the requirements of the Conduct and Competency Standard and requires an appropriate professional qualification, or a willingness to work towards one. Existing qualifications will be assessed to ensure they meet the required level and cover the knowledge areas relevant to the role. Where an existing qualification doesn't fully meet the required standard, the successful candidate will be required to complete either top-up modules or a full qualification, as appropriate, to meet the qualification requirements of the role. Training and support would be provided following successful completion of probation and Karbon Homes may fund the qualification or top-up training. Where funding is provided, repayment may be required if you choose to leave Karbon during the qualification or within two years of completion.

About You

You're an experienced housing professional with a proven track record in managing complex housing services. You'll bring strong leadership skills, strategic thinking, and the ability to coach and motivate teams. You're resilient, collaborative, and committed to delivering customer-focused solutions. Knowledge of housing legislation, tenancy enforcement, and compliance is essential, along with the ability to manage budgets and performance targets.

Working With us

You’ll be part of our Housing Team, led by Joe Robson Head of Housing. If you’d like to know more about the role, feel free to reach out to Joe Robson at [e-mail] or on 0191 223 8656.

Key Details

• Housing Area Manager - permanent role
• Salary is £58,664 per annum plus a Karbon car payment of £2,405 per annum
• Location: Gosforth or Stanley with some home working.
• Regular travel will be required
• 37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Key dates

Closing date for applications

Monday 02 November 2026

We may close the advert early if we receive a high volume of strong applications-so don't wait too long to apply!

Interview date

Week commencing 16 November 2026

We're Inclusive

We're proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply? Contact us at [e-mail]