Housing Assistant

Karbon Homes; Bradford; Presencial; GBP 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days annual leave

Birthday leave

Health cash plan

Flexible benefits pot

Funding for qualifications

Descripción de la vacante

Karbon Homes is seeking a Housing Assistant for the North team. You will deliver a reliable administrative service, manage records, process invoices, and respond to customer queries. The role includes coordinating garage site allocations and supporting furniture services, along with home visits and estate inspections.

You will operate in a team environment but may work independently and in the community. A full UK driving licence and access to a vehicle are essential for the role.

Formación

• Excellent communication skills.
• Ability to plan and prioritise workload to targets and deadlines.
• Full UK driving licence and access to a vehicle for work.

Responsabilidades

• Provide an efficient administrative service including maintaining records, mail merges, and processing invoices.
• Handle general customer queries, garage site allocation and monitoring, and inquiries related to our furniture service.
• Support colleagues with home visits, scheme or estate inspections, anti-social behaviour cases, and community events.

Conocimientos

Communication

Planning

Descripción del empleo

We’re looking for a passionate and skilled individual to join us as a Housing Assistant in our Area 5 Housing Team. This is a fantastic opportunity to be part of a team that’s making a real difference in people’s lives.

About The Role

You'll provide an efficient administrative service which will include the maintenance of records on behalf of the team, mail merges, and process payment of invoices and manage general queries relating to invoices. You'll be required to deal with general customer enquiries, the allocation, sign up and monitoring of garage sites and enquiries relating to our furniture service. You'll also support colleagues with home visits, scheme or estate inspections, anti-social behaviour cases and take part in community events.

About You

You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines. You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant’s homes. Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.

A full UK driving licence and access to a vehicle for work purposes is essential.

Working With Us

The successful candidate will work in our North team led by the Housing Team Manager, Gemma Brown.

If you require further information about the role, please contact Gemma either via e-mail:

or via mobile on 07917174585.

Housing Assistant – Fixed term role until 31 August 2027

Salary is £26,494 per annum plus a Karbon car payment of £2,405 per annum

Regular travel will be required

37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Key Dates

Closing date for applications

Tuesday 3 November 2026

We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

Interview date

Interviews are expected to take place between early and mid-November.

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply? Contact us at

[e-mail]